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Telephone Consultations

Clinical Access Line: 855-227-7272

Available Monday - Friday from 9am - 5pm

Project TEACH allows prescribers in New York State to speak directly with a child and adolescent psychiatrists and/or reproductive psychiatrist. Ask questions, discuss cases, review treatment options, or obtain referral assistance. Whatever you need to support the mental health needs of patients in your practice.

If you have a question about pediatric or perinatal mental health, here’s how the access line works:

  1. You (or someone in their office familiar with the case) can call our clinical line: 855-227-7272
  2. A behavioral health expert (liaison coordinator) answers, gathers intake information and responds to questions about resources.
  3. Then, within 30 minutes (or at a requested time) a child/adolescent or perinatal psychiatrist will call you, the prescriber.

Face-to-Face Consultations

You can request face-to-face (or telehealth) consultations with one of our child and adolescent psychiatrists for the children and families in your practice. Consultations will be scheduled within 2 weeks and a written report promptly sent to your office.

If your office would like to offer consultations via videoconference, our Project TEACH clinical teams can work with you to make this service available. It’s an option for families that live more than one hour from the consulting psychiatrist or have limited access to transportation.

It is our expectation that face-to-face consultations will occur within two weeks of your requests. All face-to-face consultations are followed by written reports to the referring prescriber(s) within 48 hours.